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How Managed IT Enhances Accessibility in the Workplace

By Chris Boudreau | March 4, 2025

Creating an inclusive workplace isn’t just about checking off compliance boxes—it’s about giving employees the tools they need to succeed. Technology plays a big role in making workplaces more accessible. Managed IT services can help businesses implement solutions that support a variety of employee needs, and a more inclusive, productive, and forward-thinking work environment.

Why Accessibility in the Workplace Matters

An accessible workplace ensures that employees can contribute effectively and comfortably. Whether it’s through assistive technology, software tweaks, or better workflows, businesses that prioritize accessibility see three major benefits:

  • Increased Productivity: When employees have the right tools, they can work efficiently and confidently.
  • Stronger Employee Retention: An inclusive work environment fosters loyalty and keeps great talent around.
  • Regulatory Compliance: Meeting accessibility standards like the Accessible Canada Act (ACA) helps businesses avoid legal issues and enhances their reputation.

How Managed IT Supports Workplace Accessibility

Managed IT services help businesses implement and maintain accessibility-friendly technology. Here are 5 ways how an MSP can help:

1. Adding in Assistive Technology

Managed IT providers can integrate tools like screen readers, speech-to-text software, and alternative input devices, giving employees with visual, auditory, or mobility impairments the support they need to thrive.

2. Help Customizing Software and Hardware

Not all tech is designed with accessibility in mind. MSPs can tweak operating systems, install user-friendly apps, and configure devices to ensure they work seamlessly with assistive technology.

3. Cloud-Based Collaboration Tools

Cloud solutions make it easier for employees to work remotely or from environments best suited to their needs. Features like real-time transcription, customizable interfaces, and voice-activated commands further enhance accessibility. A managed services provider can help set this up and keep cloud environments secure for use.

4. Making Security Simple and Accessible

Security shouldn’t be a roadblock or stop employees from doing work efficiently. MSPs implement security measures like multi-factor authentication (MFA) and single sign-on (SSO) to make logins easier without sacrificing protection.
Managed service providers, like PartnerIT, also offer cybersecurity training to ensure employees are trained on and can follow good security habits.

5. Ongoing IT Support and Training

Technology is always evolving, and so are accessibility needs in workplaces. Managed IT services provide ongoing support and training to ensure employees can keep up with new features and best practices. This keeps accessibility at the forefront as businesses grow and adapt.

Build a More Inclusive Future with Managed IT

Technology should work for everyone and managed IT services make that possible. By helping businesses implement accessibility-friendly solutions, an MSP can help build an environment where all employees can succeed.

For Canadian businesses, investing in accessibility isn’t just the right thing to do—it’s a smart move that leads to a more engaged, high-performing team.

Committed to your success, we’ll get you ready to run your business with less effort and more impact.

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